Wife and I have discussed this a lot. Disney's cost premium for concierge as compared to what you actually get is insane. You're paying $3-5,000+ extra for what amounts to be a dedicated lounge, free drinks, and priority embarkation/disembarkation. Given the high service levels available to all guests, that's really difficult to justify value.


This is an area where other lines (especially MSC and Celebrity) have overtaken Disney with dedicated suite/concierge restaurants, significantly improved amenities, etc.

We're expecting Disney will announce a concierge/suite restaurant in their new Triton ships, or else they'll fall further behind.

It's certainly not even close to being worth the additional cost; we only did it because we wanted the 1 bedroom suite and a cabana on Castaway Cay was a must. Yet it was certainly nice to have the additional amenities and personalized service, but that was effectively a throw-in.

We have an Alaskan cruise booked with a handful of other families and we decided against concierge simply because we figured we would be barely making use of the concierge amenities since none of the other families will be sailing concierge. And at the additional cost? Forget it.

What's interesting is that the way the concierge rooms are clustered around the lounge and sundeck on the Dream class ships is perfect. But the lounge is small and the sundeck has no views. The lounge and sundeck on the Wonder look waaaaaaay nicer, but they aren't as convenient to the concierge rooms.

Figuring out a best of both worlds approach for this configuration on the Triton ships is a must. And a concierge restaurant would absolutely help. More than three concierge hosts would make sense, too.