It doesn't have the document integration referred to below, but it does have all the task and activity codes (you can set it on the admin side to require or not require those for individual clients or cases). We have a couple of clients who require online billing submission, and I've never heard the office manager shriek in frustration over transferring the billing to the online portal from Juris. I guess it's fairly seamless.
We used Tabs years ago. I like TM as it acts as our document/file server and you can bill from your document as you create it. The downside is it is expensive and needs tweaking depending on your specific needs.
Its a classic "good at everything" not "great at anything" suite.
We used to have TABS for billing and Worldox for document management. Those systems were probably more robust than TM for their areas but were not a unified system.
The searching feature for documents in TM is painful and slow. The other pet peeve I have is the function for attaching files in emails - it is tedious and time consuming to route to your specific file to attach.
which allows LEDES Format Invoice Export so we can bill insurers with the ABA Litigation Code Set, as well as direct clients without those complications. Going on year 8 this month.
hated.