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Hearing aids can help by CountyKerry
If your family member has some hearing loss, particularly in the high frequency range, hearing aids can help mitigate the tinnitus (I offer this from personal experience).
One theory proposed as a cause for tinnitus is that when the ability to hear high frequencies degrades, the mind wants to fill in those frequencies with noise, because it has become habituated to hearing "something" in that range. When you restore the hearing in those frequencies with hearing aids, the tinnitus gets noticeably better. I experience this almost every day, if I have my hearing aids out for a while. My tinnitus gets worse, until I put them back in. There is a very direct cause and effect relationship.