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We have TM as well by JC_90_94
Its a classic "good at everything" not "great at anything" suite.
We used to have TABS for billing and Worldox for document management. Those systems were probably more robust than TM for their areas but were not a unified system.
The searching feature for documents in TM is painful and slow. The other pet peeve I have is the function for attaching files in emails - it is tedious and time consuming to route to your specific file to attach.